THE EFFECT OF COVID-19 EPIDEMIC ON DIGITALIZATION
DOI:
https://doi.org/10.53477/2668-2028-21-38Keywords:
Keywords: COVID-19 epidemic; digitalization; pandemic context.Abstract
Abstract: When the COVID-19 epidemic hit Europe at the end of February 2020, most countries enforced a lock down period. In terms of public services, that means that citizens could rely only on digital services provided by the Government or local authorities. In countries with a low level of digitalization, the lock down generated a freeze of some public sectors. One of those countries was Romania, which since March 2020 has had a mixed approach to the bureaucratic challenges that were brought by COVID-19 global pandemic. In March 2020, with an almost nonexistent and underdeveloped digital infrastructure, Romania could only take emergency measure in terms of public services. More precisely, all non-urgent services were frozen or postponed while the validity date of official documents (e.g. medical certificates, identity cards) was extended. Starting with May, some public institution managed to provide some sort of digital services, though most of them do not comply with the data protection regulations.
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